Marketing
Inviting team member to join organisation
Here's a quick guide on how to invite a team member to join your organization on Simpu: 1. Navigate to Settings: Click on "Settings" located in the top navigation bar of Simpu. 2. Access People Section: From the left sidebar, select "People." 3. ...
Creating a Sender ID/Sender Profile on Simpu for SMS
Sender ID, also known as a sender profile, is the name that will appear when you send SMS campaigns through Simpu. It helps recipients recognize who the message is from and builds brand trust. Here's how to create one: 1. Access your Simpu account ...
Deleting Authenticated Domain
How to Remove/Delete Authenticated Email Domains in Simpu If you need to remove or delete authenticated email domains from your Simpu account, follow these simple steps to ensure a smooth process: Step 1: Log In to Your Simpu Account 1. Go to the ...
How to authenticate your domain to send email campaigns on Simpu
NB- A Team member with Technical experience is needed to carry out this process. NB- The value in the domain name field should be your company’s domain name. STEPS TO FOLLOW At the Top Navigation bar, to the far right-click on the profile icon Click ...
Simpu List Duplicate Check Feature
Overview: Simpu offers a powerful List Duplicate Check feature to help you identify and manage duplicate entries within your datasets. This feature is incredibly useful for keeping your data clean, organized, and free from redundancy. This help ...
How to Merge Lists in Simpu
Overview Simpu is a versatile platform that allows you to manage and manipulate data effortlessly. One of its powerful features is list merging, which enables you to combine and organize lists of data. In this guide, we will walk you through the ...
Simpu support lifecycle, system requirements, and supported browsers
Overview In this article, we will provide an overview of the support lifecycle, system requirements, and supported browsers for Simpu. By understanding these key aspects, you'll be better equipped to ensure a smooth and optimized experience while ...
SMS campaign exceptions
These exceptions only apply to Sender IDs on Promotional Routes. Messages sent to numbers on the Do Not Disturb (DND) list will not be delivered. References to international organizations like WhatsApp and Facebook are not permitted on this route, as ...
SMS campaign exceptions
Promotional Route Sender ID Restrictions Delivery Restrictions Messages will not be delivered to DND (Do Not Disturb) numbers Delivery hours are restricted to 8 AM - 8 PM only. Messages sent outside these hours will be queued for delivery at 8 AM the ...
Changing Column property type(s) in Data
(NB Property type for columns with emails should be set as Email, and property type for columns with Phone numbers should be set as Phone.) STEPS TO FOLLOW: Click on Data in the Top Navigation bar Select the List Click on the column dropdown Click on ...
How To carry out Enrichment check (DND check)
STEPS TO FOLLOW- NB- before carrying out an enrichment check on a list, verify that the column that contains the phone number(s) has the property type “Phone Number”. At the Top Navigation bar, click on Data Select the List Click on Automation & ...
How To carry out Enrichment check (DND check)
Instructions NB- before carrying out an enrichment check on a list, verify that the column that contains the phone number(s) has the property type “Phone Number” Step 1 At the Top Navigation bar, click on Data Step 2 Select the List Click on ...
Creating your SMS campaign sender ID
STEPS TO FOLLOW: (This action should be carried out before the SMS campaign can be sent out) Step 1 Click on the Profile Icon in the top right corner. Step 2 Click on Organization Settings. Step 3 Select the Setup sender profile. Step 4 Click on the ...
How to connect your google sheets on Simpu
Here are the steps to connect your google sheet on Simpu: Log in to simpu marketing platform via app.simpu.co, click on Data Model to create a data model Select google sheet as the preferred connection type Configure the connection by giving it a ...
Generating Campaign Reports
Overview Campaign reports are essential tools that provide detailed information about the performance of your campaign. By analyzing these reports, you can gain valuable insights into your campaign's performance, identify areas that need improvement, ...
Sending your first SMS campaign on Simpu
STEPS TO FOLLOW At the Top Navigation bar, click on Marketing Click on the Create Campaign button Select SMS Campaign Click on the ''who will you send this campaign to?'' select a list. Give your Campaign a name Select Your Campaign Sender ID (NB-A ...
SMS/Email Personalization
Overview Tags make it easy for you to add a personalized touch to your campaigns and make them more appealing to your customers. While composing your SMS campaigns, you can add tags by following the steps below; How to add Tags to your SMS campaigns. ...
How to shorten URL
Steps to embed and shorten the URL Step 1 While in the message body, click on the shortened link icon at the bottom left corner of the message view, Step 2 Click shorten and insert URL button. Type in your URL. NOTE: the URL must be propended ...
How to top up your campaign credit
Overview Simpu's marketing platform allows you to create and manage campaigns to reach your target audience effectively. To ensure your campaigns continue to run smoothly, it is important to keep your campaign credit topped up. How to top up your ...
Understanding Your Email Campaign Status
1. Simpu Processes Your Messages When Simpu receives a message, it starts preparing it for delivery. This is the first step in the process. Every message you send through Simpu goes through this stage unless there's an issue. 2. Messages that Can't ...
How to deactivate DND and check DND status.
Deactivate DND on your line by doing the following: MTN networks: text ALLOW to 2442. AIRTEL networks: text ALLOW to 2442. GLO networks: text ALLOW to 2442. ETISALAT networks: text START to 2442. To check DND status on your line, simply text STATUS ...
Restricted Characters
Restricted Characters. When creating SMS campaigns, it's crucial to consider certain characters that can impact the character limit and potentially lead to additional charges. In traditional SMS messaging, the character limit is typically 160 ...
SMS Final Status Codes
Code Status Description 000 DELIVRD Message delivered to subscriber 600 UNDELIV Message content or senderlD is blocked on the promotional route 510 UNDELIV Invalid or inactive mobile number 439 UNDELIV Absent subscriber or ported subscriber or ...
Setting Up automation to send birthday messages to contacts on a list
Welcome to Simpu! In this guide, we will walk you through the process of setting up an automation to send out personalized birthday messages to your contacts on a list. With Simpu's powerful automation features, you can ensure that your contacts ...
Connecting a PostgreSQL and MySQL database to Simpu
Welcome to Simpu's help guide on how to connect your PostgreSQL and MySQL databases. This article will provide you with step-by-step instructions on how to establish a connection between your databases and Simpu, enabling you to leverage your data ...
Generating API key in Simpu
Simpu provides an API key that allows you to securely access and interact with its API services. This guide will walk you through the process of generating an API key in Simpu. Step 1 Sign In to Simpu 1. Open your preferred web browser and navigate ...
How to authenticate your domain, to enable email forwarding
OVERVIEW Authentication of the domain is necessary when you want to use Simpu inbox. If a customer uses any Email client other than Gmail or Outlook, the domain needs to be authenticated. If your domain is not authenticated, you will not be able to ...
Sending transactional WhatsApp messages
You will need to connect a WhatsApp account on Simpu via app.simpu.co. This works the same way you'll connect your WhatsApp account for use on WhatsApp's desktop app. Get your WhatsApp Channel ID If you don’t have an API Key yet, generate one from ...
How to create a form in data on Simpu
STEPS TO FOLLOW- At the Top Navigation bar, click on Data Click on Add a list Select Private if you want the list to only be accessible to you, or select Public if you want your team members to have access to the List. Click on Start from scratch On ...
Setting up sender profile for emails
STEPS TO FOLLOW Click on the profile icon on the top right of the navigation bar. Click on Organization Settings. Click on Set up Sender profile. Switch the tab from SMS to Email. Fill in your desired Sender from Name ( i.e Max from Simpu) Fill in ...
How to download a recipient clicks report with location in Simpu
Overview The Location clicks report is a powerful feature in Simpu, empowering users to track the effectiveness of their SMS/email campaigns. It provides comprehensive insights into recipients who engaged with the links within the campaigns. This ...
Setting up for sender profile for SMS
STEPS TO FOLLOW Click on the profile icon on the top right of the navigation bar. Click on Organization Settings Click on Set up Sender profile Click on the Add SMS sender profile button Fill in your desired Sender ID into the text area and click the ...
How to view analytic report(s) of a completed campaign
STEPS TO FOLLOW Click on Campaigns on the sidebar Use the filters at the top to filter through desired data Click on the Campaign to view the Stats (NB- To get more details like each individual delivery status you can view this in the Developers ...
How to import CSV list into Simpu
STEPS TO FOLLOW Step 1 At the Top Navigation bar, click on Data Step 2 Click on Add a list Step 3 Select Private if you want the list only to be accessible to you, or select Public if you want your team members to have access to the List Step 4 ...