Deleting Authenticated Domain

Deleting Authenticated Domain

How to Remove/Delete Authenticated Email Domains in Simpu


If you need to remove or delete authenticated email domains from your Simpu account, follow these simple steps to ensure a smooth process:

 Step 1: Log In to Your Simpu Account


1. Go to the Simpu Marketing website: https://app.simpu.co}
2. Enter your existing login credentials (username and password) and click "Log In."

Step 2: Navigate to Settings


3. After logging in, you'll be directed to your Simpu dashboard.
4. In the top navigation menu, click on "Settings."

Step 3: Access Sending Domains


5. In the Settings menu, locate and click on "Sending Domains."

Step 4: Remove Authenticated Domains


6. You will see a list of your currently authenticated domains.
7. To remove a domain, click the "Delete" button next to the domain you want to remove.
8. Confirm your action if prompted.

Step 5: Remove Email Sender Profiles (Optional)

 
9. Additionally, consider removing any email sender profiles associated with the domains you've removed. This helps in managing your email campaigns effectively.

Step 6: Reauthenticate Your Domains


10. After removing the existing domains, you can proceed with reauthentication if required.
11. Click on the "Authenticate Domain" button and follow the on-screen instructions to reauthenticate your domains.

 Step 7: Verify DNS Records


12. Make sure to update your DNS records as per the provided instructions to complete the reauthentication process successfully.

That's it! You've successfully removed authenticated email domains from your Simpu account.


 
    • Related Articles

    • How to authenticate your domain, to enable email forwarding

      OVERVIEW Authentication of the domain is necessary when you want to use Simpu inbox. If a customer uses any Email client other than Gmail or Outlook, the domain needs to be authenticated. If your domain is not authenticated, you will not be able to ...
    • How to authenticate your domain to send email campaigns on Simpu

      NB- A Team member with Technical experience is needed to carry out this process. NB- The value in the domain name field should be your company’s domain name. STEPS TO FOLLOW At the Top Navigation bar, to the far right-click on the profile icon Click ...
    • How to delete your Simpu account

      Overview If you no longer wish to use Simpu and want to delete your account, you can follow the steps below to permanently remove your account and associated data. Please note that deleting your Simpu account is an irreversible process and will ...
    • How to remove a channel or delete a team inbox

      Overview While managing team or individual inboxes, you may need to delete inboxes or remove channels. Deleting inboxes involves permanently erasing entire email accounts while removing channels refers to disabling specific communication channels ...
    • Mambu Integration

      What the App Is Mambu is a Saas (Software as a Service) cloud banking platform. Mambu provides infrastructure for banks and financial service providers. The Simpu integration with Mambu lets you manage your clients and their orders. You could do the ...