Manage conversation report view
Overview
Simpu Analytics provides admin, team managers, and other company leaders with valuable insights into your team's performance and the overall impact of Simpu on your organization. It offers a comprehensive view of critical metrics and data, allowing you to assess and understand how Simpu contributes to your team's productivity, efficiency, and overall success.
The Conversation report offers valuable insights into the lifecycle of conversations within your inboxes.
Instructions
Step 1
Navigate to the analytics button (metrics icon) at the top left corner of the dashboard,
Step 2
On the left navigation panel, Click on the conversation bar.
Step 3
Use the filters to select a combination of options you are looking to explore.
To learn more about the Conversation report click here
Related Articles
Manage conversation report view
Overview Simpu Analytics provides admin, team managers, and other company leaders with valuable insights into your team's performance and the overall impact of Simpu on your organization. It offers a comprehensive view of critical metrics and data, ...Manage teammates' report view
Overview Simpu's Analytics provides admin, team managers, department heads, and other company leaders with valuable insights into your team's performance and the overall impact of Simpu on your organization. It offers a comprehensive view of critical ...Manage tags report view
Overview Simpu's Analytics provides admin, team managers, and other company leaders with valuable insights into your team's performance and the overall impact of Simpu on your organization. It offers a comprehensive view of critical metrics and data, ...Tags report
Overview With the Tags report, you can monitor your team's conversation and track the total number of tagged discussions over a specific period. You can have an in-depth knowledge of different categories of conversation, the number or type of tags ...Customer satisfaction report
Overview The report on Customer Satisfaction highlights your effectiveness and efficiency in dealing with customers you've engaged with within the chosen timeframe, encompassing metrics such as message quantity and response durations. Report sections ...