Moving channels between Inboxes

Moving channels between Inboxes

Overview

When you move a channel to another inbox in Simpu, it's important to note that the conversation history linked to that channel will also be transferred. This applies to all conversations in the inbox associated with the channel. However, it's essential to remember that conversations moved out of the inbox associated with the channel will not be automatically transferred along with the medium.

Instructions

Step 1

Click on your Inbox Settings then select the Inbox where the channel is connected.


Step 2

Click on Channels.

Step 3

On the connected channel, click on the move channel icon ("Arrow pointing right")



Step 4

Select the new Inbox you want to move the Channel to, then click on the Move button.



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