Customize your sidebar to show inboxes, team inboxes and tags
How to pin inboxes to your sidebar
Overview With Simpu, you have the flexibility to personalize your sidebar for optimal efficiency. Customize the display of inboxes, tags, and team inboxes to suit your specific needs. Show the most relevant ones to you, enabling quick access and ...
Overview Tags simplify the process of monitoring specific subjects within your email folders, establishing automated rules for message organization, generating analytics reports on trends, and utilizing them as personal folders to categorize your ...
Setting up your team's workflow: tags, signatures,and canned responses
Overview Tags, signatures, and canned responses play a vital role in enhancing your team's productivity and overall customer experience. A significant advantage of using Simpu is the seamless utilization and regular updates of these shared resources, ...
How to create and configure team inboxes
Overview An Organization team inbox is a designated area for classifying and organizing conversations. It can encompass multiple channels like email, Whatsapp, and more. Access to the team inbox and its shared conversations and associated tags and ...
Overview With the Tags report, you can monitor your team's conversation and track the total number of tagged discussions over a specific period. You can have an in-depth knowledge of different categories of conversation, the number or type of tags ...