Simpu no longer supports Twitter integration as it has been disabled from your omnichannel inbox settings. Recent changes to Twitter's API have resulted in the removal of Simpu's access to their platform. Our team is currently exploring the possibility of a reconnect, which would require adapting to Twitter's new APIs, conducting a review of the integration, and incurring additional costs for both our customers and us. Ultimately, we have made the decision to pause the Twitter connection for now.

While we understand that this may cause inconvenience for users who rely on this integration, we want to assure you that our utmost priority is to provide you with the best experience on Simpu. We encourage you to utilize other social media channels to engage with your customers, such as Facebook Messenger, Instagram, and WhatsApp, which are fully supported by our system and offer diverse ways to connect with your audience.

We recognize that this news may be disappointing, but we believe that our alternative solutions will enable you to effectively engage with your customers. We also welcome your feedback and suggestions as we continue to improve our services and explore future integrations.

Should you have any further questions or concerns, please don't hesitate to reach out to our support team. You can find contact information on our website or within the Simpu platform. We are here to assist you.