Tagged conversations

Tagged conversations

Tagged Conversations

Purpose

When a conversation is tagged, it means that a label or tag has been applied to it to provide additional context or organization. Tags can be created and assigned manually by users.

Definition

A tagged conversation refers to a conversation that has been assigned or labeled with a specific tag. Tags are used to categorize or classify conversations based on their content, topic, status, or any other relevant criteria.
This enables users to effectively manage, analyze, and extract insights from tagged conversations.

Location & attribution

  • Tags report
    Summary- By analyzing the total conversations for a specific tag.

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