Satisfaction score (avg)

Satisfaction score (avg)

Satisfaction score (avg)

Term name

Satisfaction score (avg) by teammate


Monitor the overall contentment of your customers regarding your product or service.


Average (1–5) survey responses throughout the time period.

Location & attribution


You can view the rated conversation by clicking on the desired teammate's name.

To set up your Customer satisfaction rating (CSAT) follow this guide

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