How to open conversations in external windows
Overview At times, it can be beneficial to handle multiple conversations simultaneously. Simpu simplifies this process by allowing you to detach entire conversations and open them in separate external windows. This feature enables you to work on ...
New conversations. Purpose Monitor a number of new incoming messages within a specific time frame. Example use case: The presence of numerous messages with limited new conversations may indicate excessive back-and-forth in communication, highlighting ...
Closed conversations Purpose Track conversations that have been closed. Example use case: See how conversations were attended to by checking the tab closed conversations. Definition Conversation segment that do not require any additional actions to ...
Total Conversations Purpose This represents the count or quantity of conversations that have been assigned or attributed to that specific tag. It provides an understanding of the volume or scale of interactions that are relevant to the tag in ...
Untagged Conversations Purpose To ensure efficient conversation management, tag conversations appropriately. This allows for better organization, tracking, and analysis of conversations based on their content, purpose, or other relevant factors. ...