Message received Purpose Monitor the number of incoming communications, which proves particularly valuable when there is significant variation in the message count per conversation. Example use case: Due to a surge in messages, the team is ...
Sort message by time in your inbox
Overview Simpu provides three different options for organizing the conversations in your inbox. To sort your inbox, utilize the dropdown menu "Sort" at the top of the message list. This menu enables you to arrange your inbox based on various ...
Simpu Livechat: Fixing "Cannot read properties of null (reading 'message')" Error by Clearing Local Storage
Overview If you are encountering the error "Cannot read properties of null (reading 'message')" on the Simpu Livechat, clearing your local storage might help resolve the issue. Follow the step-by-step guide below to clear your local storage and get ...
Overview The report on Team Performance is a valuable resource for keeping track of your team's productivity, recognizing instances when your team is under excessive pressure, and assisting admins in making informed choices that prioritize customer ...
Understanding your inbox layout on Simpu
Overview Understanding the layout of your inbox in Simpu is crucial for efficient management and navigation. Let's delve into the details of the inbox layout to help you grasp its various components and functionalities. Understanding the design of ...