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Message Sent
Message Sent Teammate Message sent Purpose Tracking the volume of outgoing communications is a valuable metric for gauging the overall productivity of team members. It provides insights into the amount of work accomplished and helps identify areas ...
Sort message by time in your inbox
Overview Simpu provides three different options for organizing the conversations in your inbox. To sort your inbox, utilize the dropdown menu "Sort" at the top of the message list. This menu enables you to arrange your inbox based on various ...
Simpu Livechat: Fixing "Cannot read properties of null (reading 'message')" Error by Clearing Local Storage
Overview If you are encountering the error "Cannot read properties of null (reading 'message')" on the Simpu Livechat, clearing your local storage might help resolve the issue. Follow the step-by-step guide below to clear your local storage and get ...
How to turn off notifications
Overview Notifications on Simpu allow you to stay informed about important updates and messages without being overwhelmed by constant interruptions. Notification settings are customizable; you can choose which information you would want to receive ...
Understanding rules conditions and triggers
Overview Rule conditions are the building blocks of your automated workflow in Simpu. They consist of criteria that determine how incoming messages are processed. By defining rule conditions, you can instruct Simpu to perform certain actions on your ...