How to use @mention in comments
Mentioning a teammate
How to use the find shortcut in Simpu
Overview In Simpu, finding specific content within your conversations is a breeze. Similar to how you search for information in other documents and web pages, you can conveniently use the Find keyboard shortcut. This functionality enables you to ...
Add and use shared inboxes
Overview A shared inbox is a centralized hub for organizing and managing various conversations, and it provides the flexibility to categorize and sort discussions effectively. A shared inbox can include different channels like email, Whatsapp, or ...
How to assign a conversation
Overview Assigning conversations is crucial for establishing clear ownership and preventing any messages from being overlooked or neglected. Generally, you would assign a conversation to the team member responsible for handling the specific inquiry. ...
Overview Welcome to Simpu 101! This help guide is designed to provide you with all the necessary information and guidance to start with Simpu. Whether you're new to the platform or just looking to improve your knowledge, this guide will walk you ...
Touched Conversations Term name Touched conversation Purpose You can gauge collaboration and contribution by examining all conversations in which your teammates have provided assistance or contributed in various ways rather than solely focusing on ...