How to use @mention in comments
Overview
When collaborating with your teammates on client emails or any other messages, make use of comments as a means of communication. By mentioning specific teammates using the @ symbol, you can seek assistance in addressing customer inquiries, addressing bugs, investigating issues, or performing other collaborative tasks. Comments serve as a valuable tool for seamless teamwork and effective coordination within Simpu. This enables you to engage in swift conversations with your team members, individually or collectively, all within a shared inbox. The discussions take place directly within the Simpu platform, providing a convenient space for efficient communication.
Mentioning a teammate
In the comments section of a conversation, you can easily mention specific teammates by using the @ symbol. When you mention someone in this way, they will receive a notification according to their individual preferences. This great feature ensures that your teammates are promptly notified and can actively engage in the discussion.
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