How to undo a resolved conversation
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Overview Simpu inbox is a powerful communication tool that enhances productivity and collaboration by streamlining conversations. Within Simpu's inbox, two important features can greatly impact the workflow: "Undo Resolve" and "Reopen." In this ...
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Conversation Tagged Purpose Monitor the volume of conversations that have recorded any form of activity. An example use case for this metric is to identify and investigate any unusual fluctuations in conversation volume. Definition Conversation ...
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Conversation Tagged % Purpose Measure the impact of specific tags by tracking their influence on conversations. Tags can be assigned to represent any relevant category or topic within your workflow. For instance, you can create tags to categorize ...
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Overview Your inbox serves as a centralized hub in Simpu, gathering all the vital conversations that require your attention. There are various reasons why a conversation may appear in your inbox. It could be assigned to you, you may be mentioned with ...
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Overview Simpu's conversation ID typically refers to a unique identifier assigned to a conversation or interaction. The conversation ID helps organize and reference conversations for easier retrieval, analysis, and follow-up. It ensures that each ...