How to undo a resolved conversation
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Understanding "undo resolve" and "reopen" in conversations: regaining clarity and continuity
Overview Simpu inbox is a powerful communication tool that enhances productivity and collaboration by streamlining conversations. Within Simpu's inbox, two important features can greatly impact the workflow: "Undo Resolve" and "Reopen." In this ...
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Conversation Tagged Purpose Monitor the volume of conversations that have recorded any form of activity. An example use case for this metric is to identify and investigate any unusual fluctuations in conversation volume. Definition Conversation ...
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Conversation Tagged % Purpose Measure the impact of specific tags by tracking their influence on conversations. Tags can be assigned to represent any relevant category or topic within your workflow. For instance, you can create tags to categorize ...
Conversation ID and links
Overview Simpu's conversation ID typically refers to a unique identifier assigned to a conversation or interaction. The conversation ID helps organize and reference conversations for easier retrieval, analysis, and follow-up. It ensures that each ...
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Overview The Simpu Conversation Summary feature allows you to quickly review and grasp a conversation's key points and details. This guide will provide a comprehensive understanding of effectively utilizing this feature and making the most of your ...