How to delete your Simpu account

How to delete your Simpu account

Overview

If you no longer wish to use Simpu and want to delete your account, you can follow the steps below to permanently remove your account and associated data.

Please note that deleting your Simpu account is an irreversible process and will result in the loss of all your data, including messages, contacts, and any other account-related information. Make sure to back up any important data before proceeding with the deletion.


Step 1: Accessing Account Settings

  • Open a web browser and navigate to the Simpu website.

  • Log in to your Simpu account using your registered email address and password.

Step 2: Navigating to Account Settings

  • Once logged in, locate and click on your user profile or account icon. It is usually located in the top right corner of your screen.

  • From the dropdown menu, select "Profile". This will take you to the account management section.

Step 3: Initiating Account Deletion

  • In the Danger zone area, click on the "Delete your Account" button. This will open the account deletion modal.

Step 4: Confirming Account Deletion

  • On the account deletion page, you will be presented with information regarding the consequences of deleting your Simpu account. Carefully read through the provided

    information.

  • Select your reason for deleting your account.

  • If you still wish to proceed with the deletion, click on the "Delete Account" button.

Step 5: Account Deletion Confirmation

  • Once you have successfully completed the account deletion process, Simpu will log you out.

  • At this point, you will no longer have access to your Simpu account, and all associated data will be permanently removed from Simpu's servers.

If you encounter any difficulties or have specific questions regarding the deletion process, contact our support team for further assistance.

Remember to exercise caution when deleting your account, as it is an irreversible action.



    • Related Articles

    • How to remove a channel or delete a team inbox

      Overview While managing team or individual inboxes, you may need to delete inboxes or remove channels. Deleting inboxes involves permanently erasing entire email accounts while removing channels refers to disabling specific communication channels ...

    • Simpu Account Data Export Guide

      Overview In order to export your team's Simpu account data, you will need to contact Simpu's Support team. Please note that you cannot perform this process within the Simpu app at this time. This guide will walk you through the steps to request an ...

    • Connecting Gmail account to Simpu inbox

      Overview By linking your Gmail account to Simpu, you can seamlessly access and manage your Gmail emails directly within the Simpu platform. A Gmail account is a password-protected email account that you or your team can access. Instructions Step 1 ...

    • How to connect an Instagram account to Simpu

      Overview Simpu’s Instagram channel lets you connect your Instagram Business Account to receive and send direct messages from Simpu. Instructions The account must be a business account. It must be linked to a Facebook account and turned on to allow ...

    • Setting Up Your Simpu Sub-Account: A Comprehensive Guide

      Overview After creating a Sub-account on Simpu, there are several important steps to take to ensure your team can start using the platform effectively. This guide will walk you through the process, from inviting team members to creating SMS ...