Inbox

Streamlining your customer communication processes with Simpu Inbox

30 articles in this collection
Written by Ini Akinyemi, Amanda Nwachukwu, and Maxwell Iheagwara

Setting up your Organization on Simpu.

How to Sign up on Simpu

Written by Amanda Nwachukwu
Updated over a week ago

How to invite people to join Simpu

Written by Amanda Nwachukwu
Updated over a week ago

Navigating Inbox on Simpu.

Understanding your Inbox Layout on Simpu.

Written by Ini Akinyemi
Updated over a week ago

Understanding Simpu’s composer

Written by Amanda Nwachukwu
Updated over a week ago

Collaborating on Simpu.

How to open conversations in external windows

Written by Amanda Nwachukwu
Updated over a week ago

How to create a Team and how to add a member(s) to a Team.

Written by Amanda Nwachukwu
Updated over a week ago

How to create and configure team inboxes

Written by Amanda Nwachukwu
Updated over a week ago

How to remove a channel or delete a Team Inbox.

Written by Amanda Nwachukwu
Updated over a week ago

How to use Internal team comments and mentions in Inbox.

Written by Amanda Nwachukwu
Updated over a week ago

How to Unassign or reassign conversations

Written by Amanda Nwachukwu
Updated over a week ago

How to assign a Teammate to a conversation in Simpu.

Written by Amanda Nwachukwu
Updated over a week ago

Create Canned Responses in the Inbox

Written by Amanda Nwachukwu
Updated over a week ago

How to create & apply Signature in Inbox.

Written by Amanda Nwachukwu
Updated over a week ago

How to view contact details and communication history

Written by Amanda Nwachukwu
Updated over a week ago

Sending Mesaages.

Sending transactional whatsApp messages

Send transactional messages with Simpu connected whatsApp channel, this requires a one time set-up. Find details below

Written by Maxwell Iheagwara
Updated over a week ago

How to compose, send, and customize messages

Written by Amanda Nwachukwu
Updated over a week ago

How to reply to, forward, and resend an email

Written by Amanda Nwachukwu
Updated over a week ago

Attaching images and documents to an email.

Written by Amanda Nwachukwu
Updated over a week ago

How to authenticate your Domain, to enable email forwarding.

Written by Amanda Nwachukwu
Updated over a week ago

Turning off Email Notifications in Inbox

Written by Amanda Nwachukwu
Updated over a week ago

Attachment / File limit size

Written by Amanda Nwachukwu
Updated over a week ago

How to initiate/compose a Twitter DM from Simpu.

Written by Amanda Nwachukwu
Updated over a week ago

Connecting your Channels on Simpu.

Connecting Gmail account to Simpu inbox.

Written by Amanda Nwachukwu
Updated over a week ago

Set up Simpu website Live-chat

Written by Amanda Nwachukwu
Updated over a week ago

How to connect Twitter to Simpu

Written by Amanda Nwachukwu
Updated over a week ago

How to connect WhatsApp Account to Simpu.

Written by Amanda Nwachukwu
Updated over a week ago

How to Create a Chat Bot in Simpu.

Written by Amanda Nwachukwu
Updated over a week ago

Chatbot Concepts

Written by Amanda Nwachukwu
Updated over a week ago

How to connect an Instagram account to Simpu

Written by Amanda Nwachukwu
Updated over a week ago

Moving Channels between Inboxes

Written by Maxwell Iheagwara
Updated over a week ago