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Setting Up Your Simpu Sub-Account: A Comprehensive Guide
Overview After creating a Sub-account on Simpu, there are several important steps to take to ensure your team can start using the platform effectively. This guide will walk you through the process, from inviting team members to creating SMS ...How to Top Up Campaign Credit on Simpu
Simpu is a powerful platform for managing your communication campaigns. To ensure uninterrupted service and to run your campaigns effectively, you need to maintain sufficient credit in your account. This guide will walk you through the process of ...How to Create Sub-Accounts and Invite Team Members in Simpu as a Reseller
Introduction As a reseller on Simpu, you have the ability to create and manage sub-accounts for your clients. This feature allows you to expand your business by offering Simpu's services to multiple customers while maintaining control over their ...Email broadcast Status Guide
Overview: When running email marketing campaigns through Simpu, it's important to understand the different statuses that can be associated with your emails. This guide will explain the most common email statuses and what they mean. Bounced: A bounced ...Downloading Email Recipient Lists for Retargeting
Overview: Simpu's email reporting features allow you to easily identify and download a list of recipients who have engaged with your email campaigns. This can be a valuable resource for running targeted retargeting campaigns and maximizing the impact ...
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Simpu's guide
Overview Welcome to Simpu! Whether you're considering signing up for a Simpu trial or already have, we're here to guide you through getting started. What is Simpu? Simpu is a collaborative tool, a shared inbox solution for teams. It is designed to ...Total conversations
Total Conversations Purpose This represents the count or quantity of conversations that have been assigned or attributed to that specific tag. It provides an understanding of the volume or scale of interactions that are relevant to the tag in ...Message Sent
Message Sent Teammate Message sent Purpose Tracking the volume of outgoing communications is a valuable metric for gauging the overall productivity of team members. It provides insights into the amount of work accomplished and helps identify areas ...How to connect a WhatsApp account to your inbox
Overview Simpu supports WhatsApp as one of its channels. You have the option to effortlessly link your current WhatsApp account or request a new WhatsApp business account. If you opt for a new WhatsApp business account, simply complete the provided ...Customer satisfaction rating (CSAT)
Overview The ability to measure customer satisfaction with Simpu's CSAT feature is essential for running a profitable and customer-focused organization. Customers can score their experience on a five-star scale, and that rating will be reflected in ...